RxDirectCare gives you access to care through trusted community pharmacies and participating providers within the MDHIN Inclusive Network. Through a simple membership, you can receive care at a local pharmacy that already knows you, your medications, and your health needs, supported by participating providers when appropriate. RxDirectCare may be offered through your employer, local association, or directly by your pharmacy. Even if you have insurance, RxDirectCare supplements your existing healthcare by providing convenient, predictable access to care. RxDirectCare is not insurance. It is a membership-based access network designed to make care local and easy to use.
All plans are administered through MDHIN (Medical Health Inclusive Network) supported by the Independent Pharmacy Provider Network, RxDirectCare transforms local pharmacies into walk-in urgent care hubs delivering same day access to frontline care at a fraction of the cost. This innovative model lowers overall healthcare spending while giving members faster, more convenient care right in their own neighborhood
Reduce claims and emergency visits with flat-rate access to care.
No delays, no confusing copays.
Services by trusted pharmacists.
Preventive, sick, or chronic care included.
Immediate results for common tests.
Lower out-of-pocket costs at partner pharmacies.
No deductibles, no surprise bills.
Ideal for remote workers.
Included with Tier 1 Enhanced and Tier 2 Enhanced, the program provides a pharmacogenomic (PGx) test that helps your healthcare provider and pharmacist understand how your body responds to medications. These insights support safer, more effective treatment choices and are securely shared through the MDHIN network that may reduce side effects and improve long-term outcomes. In Tier 2 Enhanced, you also receive access to an advanced hearing program that includes personalized hearing aid selection, high-quality OTC device options, fitting assistance, and ongoing support to help improve communication, comfort, and cognitive health
RxDirectCare is a membership-based clinical care program that gives individuals access to pharmacist-led health services, wellness support, and provider-backed care delivered directly through participating community pharmacies. Services vary by membership tier and by each pharmacy’s capabilities, ensuring members receive the right level of support based on their needs.
Medication Optimization & Personalized Therapy Support
Pharmacists review your medications, identify safety or interaction concerns, and make recommendations to improve outcomes. Most RxDirectCare pharmacies also have access to nationwide compounding partners, allowing for precision-based medication solutions when needed.
Sick Visit Support for Minor Conditions
Members can receive guidance for common symptoms, with collaborating providers available when additional review is needed.
Test-and-Treat Services
Depending on the pharmacy, members may have access to rapid testing, symptom assessment, and protocol-based treatment where state rules allow.
RxDirectCare Essentials*
Immediate access to licensed physicians for common, non-emergency medical needs. No per-visit charges for eligible consultations. Prescriptions are sent directly to your preferred pharmacy for fast, convenient pickup.
RxDirectCare Concierge**
Pharmacogenomics (PGx) Guidance (With RxDirectCare Concierge)
Select tiers may include PGx saliva collection and pharmacist consultations to help personalize medication decisions. (PGx has been shown to reduce clinically significant ADRs—Zhou et al., 2024.)
Hearing Wellness & Device Support
Members may receive help choosing and setting up OTC hearing devices—an intervention associated with reduced dementia risk in older adults.
Wellness, Nutrition & Supplement Consultations
Pharmacists may offer personalized supplement reviews, interaction checks, and evidence-based nutrition guidance for immunity, metabolic health, energy, and overall wellness.
Chronic Condition Support
Depending on the tier, members may receive ongoing assistance with diabetes, hypertension, metabolic risks, and long-term self-management strategies.
RxDirectCare brings these services together in a structured membership designed for simplicity, choice, and direct access, empowering members to work closely with their trusted local pharmacy for everyday health and wellness needs.
Contact your MDHIN RxDirectCare representative for more information.
Email: support@mdhin.com